Privacy Policy

1. Data Controller Identification

Dime Terminology Hub Co., Ltd. (“we,” “us,” or “our”) is the Data Controller responsible for the processing of personal data collected through netcascadepoint.click and during the provision of our educational briefing services.

Registered Office: Office 7, 58 Placeholder Avenue, Bangkok 00000, Thailand
Data Protection Contact: info@netcascadepoint.click
Telephone: +66 2 000 1584

2. Personal Data We Collect

We collect only data necessary to provide our educational resources and fulfill briefing booking requests:

Inquiry & Booking Information: Full name, business email address, company or academic institution name, preferred service package, and educational requirements submitted via our contact forms.
Technical & Usage Information: Browser type, operating system, referring URL, time spent on educational pages, and anonymous interaction metrics collected through essential and analytical cookies.
Billing Information: Corporate invoicing details, tax identification numbers (for Thai tax invoices / with-holding tax certificates), and payment confirmation records. We do not store raw credit card numbers.

3. Purpose & Legal Basis for Processing

Under the Personal Data Protection Act B.E. 2562 (2019) (PDPA) of Thailand and applicable international regulations:

Performance of Contract: Processing contact and scheduling data to deliver confirmed educational briefings and workshops.
Consent: Sending optional curriculum updates or responding to direct research inquiries when you explicitly submit our contact form.
Legitimate Interests: Ensuring website stability, preventing unauthorized access, and improving the pedagogical clarity of our educational materials.
Legal Obligation: Complying with statutory accounting and tax reporting obligations under the laws of Thailand.

4. Data Retention Periods

Inquiry & General Correspondence: Retained for up to 12 months following resolution of your inquiry, after which records are securely deleted.
Client Briefing & Financial Records: Retained for 7 years in accordance with Thai statutory tax and commercial accounting requirements.
Anonymous Analytics Data: Retained in aggregated, non-personally identifiable form for up to 24 months.

5. International Data Transfers

When data is processed by our secure cloud infrastructure providers located outside of Thailand, we ensure appropriate technical and organizational safeguards are in place, including standard contractual clauses and encryption standards matching PDPA and GDPR guidelines.

6. Your Legal Data Rights

As a data subject, you hold the following rights under Thailand PDPA:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of incomplete or inaccurate records.
Right to Erasure: Request deletion of your personal information where statutory retention grounds no longer apply.
Right to Object / Restrict Processing: Restrict or object to processing based on legitimate interests.
Right to Data Portability: Receive your provided data in a structured, commonly used digital format.
Right to Withdraw Consent: Withdraw consent at any time for non-essential communications without affecting past lawful processing.

To exercise any of these rights, email our data desk at info@netcascadepoint.click.

7. Security Measures

We maintain industry-standard physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.